Overview
Below is an interface diagram outlining MaestroQA's high level data architecture and connectivity to other systems
Authentication Methods
Different integrations support different authentication mechanisms for pulling data. Below are the major buckets and the integrations that fall in each bucket:
Refresh Token OAuth Data Flow
Salesforce
Hubspot
Service Now
Workday
OAuth Data Flow
Zendesk
Intercom
Aircall
Basic API Data Flow
Freshdesk
Freshcaller
Freshchat
Front
Gladly
Gorgias
Helpshift
JIRA
Kustomer
Dialpad
Gong
NICE InContact
Genesys Purecloud
Talkdesk
Twilio
Vonage
Zoom
Ada
Decagon
Delighted
Get Feedback
Qualtrics
Stella Connect
Assembled
Playvox
Guru
Lessonly
Basic User Auth Data Flow
Khoros
Five9
Other
Amazon Connect
Regal
TCN
Forethought
Authentication + Data Retrieval Diagrams