Integrations in MaestroQA

Five9 Integration Guide

Steps for configuring your five9 integration, including call recording export via sftp

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Written by Alex Shchetkov
Updated over a week ago

Bulk Create Manual Tickets

Upload a CSV file to bulk add manual tickets to MaestroQA

Written by Matt
Updated over a week ago

Khoros Integration

Integrate your data from Khoros Care into MaestroQA

Written by Adam
Updated over a week ago

Integration Status Indicators

Ensure your integrations are working properly

Written by Matt
Updated over a week ago

Integrating with PureCloud by Genesys

Setting up PureCloud with MaestroQA

Written by Adam
Updated over a week ago

NICE inContact Integration

Setting up NICE inContact with MaestroQA

Written by Adam
Updated over a week ago

Integrating with Aircall

How to integrate Aircall with MaestroQA

Written by Matt
Updated over a week ago

Amazon Connect Integration

Set up Amazon Connect to see your calls in MaestroQA

Written by Adam
Updated over a week ago

Guru Integration

Setting up the Guru integration.

Written by Matt
Updated over a week ago

Lessonly Integration

Walkthrough of new Lessonly integration

Written by Matt
Updated over a week ago

Push QA data to your Data Warehouse

Use this to build reports with Looker, Tableau, Domo, and other BI tools.

Written by Vasu Prathipati
Updated over a week ago

Data Warehouse Table Overview

Describes the tables maintained by the data warehouse integration

Written by Matt
Updated over a week ago

MaestroQA API

Articles for Admin to help get started with MaestroQA API

Written by Matt
Updated over a week ago

Ticket Custom Fields

How to add Ticket Custom Fields

Written by Matt
Updated over a week ago

User Custom Attributes

How to add User Custom Attributes

Written by Matt
Updated over a week ago

Smart Attributes

Highlight specific keywords, macros, and sensitive information to enhance your ticket search and maximize your grading workflow.

Written by Denmore Mcdermott
Updated over a week ago