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Integrations in MaestroQA
Integrations in MaestroQA
+5
26 articles in this collection
Written by
Vasu Prathipati,
Matt,
Ryan Archer
and 5 others
SAML SSO (Single Sign On) Integration Details
Written by
Robby Dunigan
Updated over a week ago
Loom Integration
Learn how to use Loom to add value to your asynchronous Coaching Sessions
Written by
Heli Munshi
Updated over a week ago
Integrating Helpdesks
Zendesk Integration Technical Details
Written by
Robby Dunigan
Updated over a week ago
Integration Status Indicators
Ensure your integrations are working properly
Written by
Matt
Updated over a week ago
Bulk Create Manual Tickets
Upload a CSV file to bulk add manual tickets to MaestroQA
Written by
Matt
Updated over a week ago
Khoros Integration
Integrate your data from Khoros Care into MaestroQA
Written by
Adam
Updated over a week ago
Gladly Integration
Integrate your data from Gladly into MaestroQA
Written by
Ryan Archer
Updated over a week ago
Amazon Connect
Amazon Connect Integration
Set up Amazon Connect to see your calls in MaestroQA
Written by
Adam
Updated over a week ago
User credentials for Amazon Connect integration
Set up the Amazon Connect integration with user credentials instead of role credentials
Written by
Adam
Updated over a week ago
Integrating Telephony
Integrating with Aircall
How to integrate Aircall with MaestroQA
Written by
Matt
Updated over a week ago
Five9 Integration Guide
Steps for configuring your five9 integration
A
Written by
Alex Shchetkov
Updated over a week ago
NICE inContact Integration
Setting up NICE inContact with MaestroQA
Written by
Adam
Updated over a week ago
Integrating with Genesys Cloud (PureCloud)
Setting up Genesys Cloud/PureCloud with MaestroQA
Written by
Adam
Updated over a week ago
CSAT Integrations
CSAT Bulk Ingestion API Documentation
Written by
Heli Munshi
Updated over a week ago
Qualtrics Integration
Learn how to use the Maestro <> Qualtrics Integration
Written by
Heli Munshi
Updated over a week ago
Delighted Integration
Pull CSAT survey data directly from Delighted to the Maestro platform.
Written by
Heli Munshi
Updated over a week ago
Integrating BI Tools
Push QA data to your Data Warehouse
Use this to build reports with Looker, Tableau, Domo, and other BI tools.
Written by
Vasu Prathipati
Updated over a week ago
Data Warehouse Table Overview
Describes the tables maintained by the data warehouse integration
Written by
Matt
Updated over a week ago
Integrating Knowledge Bases and LMS Tools
Lessonly Integration
Walkthrough of the Lessonly integration
Written by
Matt
Updated over a week ago
Guru Integration
Setting up the Guru integration.
Written by
Matt
Updated over a week ago
Ticket/User Attributes/Custom Fields
Auto Agent and User Groups
Depending on your MaestroQA integrations, you may be able to maintain user and agent groups automatically!
Written by
Robby Dunigan
Updated over a week ago
Ticket Custom Fields
How to add Ticket Custom Fields
Written by
Matt
Updated over a week ago
User Custom Attributes
How to add User Custom Attributes
Written by
Matt
Updated over a week ago
Smart Attributes
Highlight specific keywords, macros, and sensitive information to enhance your ticket search and maximize your grading workflow.
Written by
Heli Munshi
Updated over a week ago
OKTA/SCIM Provisioning
MaestroQA-Enterprise/Okta SCIM configuration guide
Configuration guide for Okta Integration with SCIM on our Enterprise platform
A
Written by
Amrisha Sinha
Updated over a week ago
MaestroQA/Okta SCIM configuration guide
Configuration guide for Okta with SCIM provisioning on MaestroQA
A
Written by
Amrisha Sinha
Updated over a week ago