What is a Sharing Automation?
A Sharing Automation is a MaestroQA feature available through the full MaestroQA app. This feature allows QA Managers to automatically conduct workflows such as:
- Assigning tickets to grade
- Sharing feedback with agents
Sharing Automations is limited to users on the Team and Professional packages.
Where can I set up a Sharing Automations?
To locate the Sharing Automations page, a user will:
1. Click on Settings
2. Click on Sharing Automations