What is a Sharing Automation?

A Sharing Automation is a MaestroQA feature available through the full MaestroQA app. This feature allows QA Managers to automatically conduct workflows such as:

  1. Assigning tickets to grade
  2. Sharing feedback with agents

Sharing Automations is limited to users on the Team and Professional packages.

Where can I set up a Sharing Automations?

To locate the Sharing Automations page, a user will:

1. Click on Settings

2. Click on Sharing Automations

Finding Sharing Automations
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