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Creating Grading Thresholds

Explain what your scores mean

Matt avatar
Written by Matt
Updated over a year ago

What are Grading Thresholds?

Grading Thresholds is a feature that allows an Admin to customize what color and label is associated with a QA Score.

Where and who can configure Grading Thresholds?

Grading Thresholds are only configurable by a MaestroQA Admin. These settings are located on the Other Settings page within the Menu dropdown.

Are the Grading Threshold colors customizable?

You can click on any of the colors to surface a pop up where you can select your preferred color. Multiple grading thresholds can also be set to have the same color.

How many Grading Thresholds are there?

There are 5 Grading Thresholds to choose from. While it is not possible to create more Grading Thresholds, you are also not obligated to use all 5 Grading Thresholds.

How should I configure my Grading Thresholds

Screenshot example

Make sure there are no gaps in the Grading Threshold ranges. An example of a grading threshold with no gaps:

  • Threshold A: 0% to 50%

  • Threshold B: 50% to 80%

  • Threshold C: 80% to 100%

Example of a grading threshold with a gap:

  • Threshold A: 30% to 70%

  • Threshold B: 71% to 89%

  • Threshold C: 90% to 100%

Gaps are seen in these ranges:

  • Between 0% and 30% (Ex. 20%)

  • Between 49% and 50% (Ex. 49.6%)

  • Between 79% and 80% (Ex. 79.5%)

Handling Scores Outside of your Maximum or Lowest Range

If there is a QA Score that falls outside of your maximum or lowest bounds of your thresholds, these QA Scores will automatically match the highest or lowest color set.

As an example, let's reference the above Grading Thresholds to describe how this works.

The lowest threshold, "Below Average", captures QA Scores between 30% and 75% with the red/pink color. If a QA score is less than or equal to 30%, it will show up as pink/red.

The highest threshold, "Excellent!", captures QA Scores between 95% and 100% with the green color. If a case where you rubric has bonus questions and can score above 100%, any QA score greater than or equal to 100% will show as green.

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