The Team Coaching Dashboard table allows non-agents to access high-impact areas of the coaching process so they can:
Filter by Coaching Template and Date to customize the level of granularity they see Coaching Sessions for
View completion status by viewing whether Coaching Sessions have been shared with and completed by the Agent and completed by the Coach
Quickly create new Coaching Sessions and select which Agents to share them with
🎥 Check out this video for a visual explanation: