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Coaching Agents in MaestroQA
Coaching Agents in MaestroQA
Using Coaching Forms and tracking Coaching Sessions
By Matt
1 author
18 articles
Adding Ungraded Tickets to Coaching
Guide to Coaching (v2)
Coaching Notifications
Using Metrics in Coaching Sessions
The Anatomy of a Coaching Session
Intro: Coaching Sessions
Smart Links
How to Create and Edit Macros
To-Do's
Navigating the Coaching Tab
The Team Coaching Dashboard
Coaching Page: Overview Section
Using the Feedback Table
Coaching Tab - The Agent Experience
Coaching: The Agent Experience
Coaching Reporting
Coaching Reporting
Coaching Reporting Dashboard
Creating Coaching Sessions in MaestroQA
Adding metrics to Coaching Templates
Example Coaching Templates
Welcome to Coaching!
1:1 Session
Performance Review