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This article will focus on the Recording Setup portion of the Screen Capture Configuration page

Screen Capture Admin Recording Settings

Requiring agents to share their screens in order to access Zendesk

Screen Capture Zendesk/Salesforce Blocking

David Chitwood

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How to configure Screen Capture settings in Maestro as an Admin

Setting up Screen Capture as a QA Admin 

MaestroQA Homepage

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MaestroQA Dashboard

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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