MaestroQA Screen Capture

Setting up, using, and optimizing Screen Capture

7 articles in this collection
Written by Arbaz, Heli Munshi, and David Chitwood

Grading with Screen Capture

Viewing your team's recordings

Written by Heli Munshi
Updated over a week ago

Screen Capture Configuration

Setting up Screen Capture for your team

Written by Heli Munshi
Updated over a week ago

Configuring Screen Capture Moments

Manage settings and agents

Written by Heli Munshi
Updated over a week ago

How to flag recordings for review

Share moments in recordings with your team lead

Written by Heli Munshi
Updated over a week ago

Installing the MaestroQA Screen Capture Extension

Getting started guide for recording Zendesk tickets

Written by Arbaz
Updated over a week ago

Screen Capture Zendesk/Salesforce Blocking

Requiring agents to share their screens in order to access Zendesk

Written by David Chitwood
Updated over a week ago

Grant Chrome Permission to Share Screen on MacOS

Resolving screen sharing permission issues for agents using MacOS

Written by Arbaz
Updated over a week ago