MaestroQA Screen Capture
Setting up, using, and optimizing Screen Capture
7 articles

Written by Heli Munshi, Arbaz and David Chitwood



Grading with Screen Capture
Viewing your team's recordings
Written by Heli Munshi. Updated over a week ago
Screen Capture Configuration
Setting up Screen Capture for your team
Written by Heli Munshi. Updated over a week ago
Configuring Screen Capture Moments
Manage settings and agents
Written by Heli Munshi. Updated over a week ago
How to flag recordings for review
Share moments in recordings with your team lead
Written by Heli Munshi. Updated over a week ago
Installing the MaestroQA Screen Capture Extension
Getting started guide for recording Zendesk/Salesforce tickets
Written by Arbaz. Updated over a week ago
Screen Capture Zendesk/Salesforce Blocking
Requiring agents to share their screens in order to access Zendesk
Written by David Chitwood. Updated over a week ago
Grant Chrome Permission to Share Screen on MacOS
Resolving screen sharing permission issues for agents using MacOS
Written by Arbaz. Updated over a week ago