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Sharing Feedback

Sharing Feedback

How managers can share feedback and track conversations

Vasu Prathipati avatar Domenic Nucci avatar Matt avatar
3 articles in this collection
Written by Vasu Prathipati, Domenic Nucci, and Matt
Sharing QA Scores

Manually Share Scores with Agents

How to manually share QA scores with agents
Matt avatar
Written by Matt
Updated over a week ago

Using PDF Exports to share feedback with an Agent

Learn how to create PDFs of completed rubrics to share with Agents
Vasu Prathipati avatar
Written by Vasu Prathipati
Updated over a week ago
Coaching Sessions

Coaching Notes for Agents

Maintain a running list of notes for each agent to track areas of high performance and improvement
Domenic Nucci avatar
Written by Domenic Nucci
Updated over a week ago
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