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Sharing Feedback
Sharing Feedback
How managers can share feedback and track conversations
3 articles in this collection
Written by
Vasu Prathipati,
Domenic Nucci,
and
Matt
Sharing QA Scores
Manually Share Scores with Agents
How to manually share QA scores with agents
Written by
Matt
Updated over a week ago
Using PDF Exports to share feedback with an Agent
Learn how to create PDFs of completed rubrics to share with Agents
Written by
Vasu Prathipati
Updated over a week ago
Coaching Sessions
Coaching Notes for Agents
Maintain a running list of notes for each agent to track areas of high performance and improvement
Written by
Domenic Nucci
Updated over a week ago