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Calibrations and Grader QA
Calibrations and Grader QA
Drive Grader Accountability in Your QA Program
8 articles in this collection
Written by
Matt
and
Heli Munshi
Team Calibrations
Team Calibration Workflow
How to conduct a Team Calibration in MaestroQA
Written by
Matt
Updated over a week ago
Calibration Alignment Reporting
Generate and Analyze Alignment Scores for Calibration Sessions
Written by
Heli Munshi
Updated over a week ago
Automate Agent Group Access for Calibrations
How to automatically grant agent access when creating a Calibration Assignment
Written by
Matt
Updated over a week ago
GraderQA
What is Grader QA, and why is it important?
Understanding purpose of GraderQA
Written by
Matt
Updated over a week ago
GraderQA Appeals
Written by
Matt
Updated this week
What is an Alignment Score?
Explaining Alignment Scores for GraderQA
Written by
Matt
Updated over a week ago
The Grader QA Workflow - How to Send Grader QA Assignments
Building out a Grader QA workflow in MaestroQA
Written by
Matt
Updated over a week ago
Grader QA Feedback Automation
Streamline your Grader Feedback workflows with Automations to drive Grader accountability at scale
Written by
Heli Munshi
Updated over a week ago