Calibrations and Grader QA

Drive Grader Accountability in Your QA Program

8 articles in this collection
Written by Matt and Heli Munshi

Team Calibrations

Team Calibration Workflow

How to conduct a Team Calibration in MaestroQA

Written by Matt
Updated over a week ago

Calibration Alignment Reporting

Generate and Analyze Alignment Scores for Calibration Sessions

Written by Heli Munshi
Updated over a week ago

Automate Agent Group Access for Calibrations

How to automatically grant agent access when creating a Calibration Assignment

Written by Matt
Updated over a week ago

GraderQA

What is Grader QA, and why is it important?

Understanding purpose of GraderQA

Written by Matt
Updated over a week ago

GraderQA Appeals

Written by Matt
Updated this week

What is an Alignment Score?

Explaining Alignment Scores for GraderQA

Written by Matt
Updated over a week ago

The Grader QA Workflow - How to Send Grader QA Assignments

Building out a Grader QA workflow in MaestroQA

Written by Matt
Updated over a week ago

Grader QA Feedback Automation

Streamline your Grader Feedback workflows with Automations to drive Grader accountability at scale

Written by Heli Munshi
Updated over a week ago