MaestroQA ✨

I Have a Question About My Score

Turn on the new appeals workflow and get started creating and tracking conversations around your agents' progress in MaestroQA

Guide to set up Multi-Approval Agent QA Appeals Workflow

Kick off the Appeals process by Appealing an answer in a scorecard and start creating conversations about QA scores!

Keep track of your appeals, take a quick look at the current number of pending appeals, and manage the appeals you're assigned to review

Were you assigned an Appeal to review? Follow the steps outlined below to approve or deny the Appeal!

Setting up and using the Appeals Workflow in Maestro

Find answers and get help from Intercom Support and Community Experts

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