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Appeals
Appeals
Setting up and using the Appeals Workflow in Maestro
4 articles in this collection
Written by
Sarah Wooten
Enable Appeals
Turn on the new appeals workflow and get started creating and tracking conversations around your agents' progress in MaestroQA
Written by
Sarah Wooten
Updated over a week ago
Create an Appeal
Kick-off the appeals process by appealing an answer in a scorecard and start creating conversations about QA scores
Written by
Sarah Wooten
Updated over a week ago
The Appeals Table
Keep track of your appeals, take a quick look at the current number of pending appeals, and manage the appeals you're assigned to review
Written by
Sarah Wooten
Updated over a week ago
Approve, Deny, or Delete an Appeal
Assigned an appeal to review? Follow the steps outlined below to approve or deny the appeal.
Written by
Sarah Wooten
Updated over a week ago