MaestroQA ✨

Matt

Integrate your helpdesk (ex. Zendesk), Create a Rubric, Import Custom Fields, and Invite teammates

Integrating your CRM/helpdesk with MaestroQA

Understanding the different ticket statuses in MaestroQA

Understanding Standard Ticket Attributes in MaestroQA

Walkthrough of how to invite users, sync agent tickets, setup agent groups, and define role permissions

For Zendesk users, you can easily import your Agent Groups from Zendesk to MaestroQA.

Determine how agents are associated with tickets in Maestro

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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