MaestroQA ✨

A bird's-eye view of your entire QA program on one single screen

Homepage Dashboard (Admins)

Integrate your helpdesk (ex. Zendesk), Create a Rubric, Import Custom Fields, and Invite teammates

Integrating your CRM/helpdesk with MaestroQA

Understanding the different ticket statuses in MaestroQA

Quick walkthrough of how ticket retention works in MaestroQA

Understanding Standard Ticket Attributes in MaestroQA

Walkthrough of how to invite users, sync agent tickets, setup agent groups, and define role permissions

For Zendesk users, you can easily import your Agent Groups from Zendesk to MaestroQA.

Determine how agents are associated with tickets in Maestro

Find answers and get help from Intercom Support and Community Experts