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Getting Started
Getting Started
Integrate your helpdesk (ex. Zendesk), Create a Rubric, Import Custom Fields, and Invite teammates
Matt avatarHeli Munshi avatar
By Matt and 1 other2 authors9 articles
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Getting Started


Syncing Tickets with MaestroQA
Ticket Status in MaestroQA
Ticket Retention in MaestroQA
Set Time Zone
Standard Ticket Attributes

Setting up Ticket Access


Guide to User Roles
Import Agent Groups from Zendesk into MaestroQA
Agent Ticket Association Controls
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