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Getting Started
Getting Started
Integrate your helpdesk (ex. Zendesk), Create a Rubric, Import Custom Fields, and Invite teammates
By Matt
1 author
9 articles
Homepage Dashboard (Admins)
Getting Started
Syncing Tickets with MaestroQA
Ticket Status in MaestroQA
Ticket Retention in MaestroQA
Set Time Zone
Standard Ticket Attributes
Setting up Ticket Access
Guide to User Roles
Import Agent Groups from Zendesk into MaestroQA
Agent Ticket Association Controls