MaestroQA ✨

Matt

Scott Ashton

Use Automations to create Assignments and share f

Automations

Understanding who has access and can edit automations

Who can edit Automations?

Create Custom Ticket Replacement Reasons

Where is the Automations page?

Creating Backup Search Filters in Automations

Why is my AgentQA Automation not assigning Tickets?

Automation Basics

Have more control over when your team’s Agent QA grading assignments are scheduled on a weekly/monthly basis.

Scheduling Flexibility for Agent QA Automations

Understanding the benefits of distributing assignments by grader

Why should I use Grader-Based Automations?

Fix "Send Grading Assignment" automation issues in a flash!

Troubleshooting Grading Assignment Automation Issues

How to create Grader Based Automations

Automate Creating and Sharing Grading Assignments

Learn how to send out graded tickets and set due dates for agents to review them

Automate Sharing Graded Tickets

Automate Sharing Feedback

MaestroQA Homepage

MaestroQA Blog

MaestroQA Dashboard

Find answers and get help from Intercom Support and Community Experts

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