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Reporting & Exporting in MaestroQA
Reporting & Exporting in MaestroQA
Create various team, individual, and group QA reports and exports
Heli Munshi avatarDavid Chitwood avatarMatt avatar
By Heli and 3 others4 authors19 articles
Intro to Reporting in MaestroQA
Custom Reporting in Maestro
Reporting on Markdowns
Using Folders to Organize Custom Charts
Appeals Dashboard
Ticket Level Agent Engagement Report
Grader Performance Dashboard
DSAT Dashboard
QA Performance Dashboard

Standard Reports


Creating a QA + CSAT Trend Report
QA Feedback Report
Average Grading Time Report
Reporting on Tickets in MaestroQA
Team Trends/Overview Report
Agent/Group Details Chart
QA Breakdown
Agent Engagement Reporting

Exporting Ticket Information


Exporting Raw Scores
Custom Ticket Attribute Exports
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