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Reporting & Exporting in MaestroQA
Reporting & Exporting in MaestroQA
Create various team, individual, and group QA reports and exports
By Matt and 3 others
4 authors
20 articles
Intro to Reporting in MaestroQA
Reporting on Markdowns
Custom Reporting in Maestro
Using Folders to Organize Custom Charts
Ticket Level Agent Engagement Report
Appeals Dashboard
Grader Performance Dashboard
Mass Export Automation Results and Assignment Tracking
DSAT Dashboard
QA Performance Dashboard
Standard Reports
QA Feedback Report
Creating a QA + CSAT Trend Report
Understanding Grading Time
Reporting on Tickets in MaestroQA
Team Trends/Overview Report
Agent/Group Details Chart
QA Breakdown
Agent Engagement Reporting
Exporting Ticket Information
Exporting Raw Scores
Custom Ticket Attribute Exports