Maestro QA Help Center
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User Role-Specific Articles
User Role-Specific Articles

Find articles catered to your role here

Matt avatarDavid Chitwood avatarHeli Munshi avatar
By Matt and 2 others3 authors16 articles

Agent Help Section


Troubleshooting for Agent Role
Agents: How to Find QA Grades and CSAT Scores on your Homepage
Agent: Logging into MaestroQA
Agents: To-Do's
Agents: Home
Agent: Tickets Tab
Agents: Ticket Reviews
Agent: Viewing Your Scores

Manager + Grader Help Section


Manager/Grader: Logging in & Getting Setup
Manager/Grader: Ticket and Rubric Access
Manager/Grader: Finding Tickets

Manager Help Section


Manager: Reviewing Results
Troubleshooting for Manager Role
Manager Homepage

Grader Help Section


Grader: Understanding Ticket Reviews & QAing Tickets
Troubleshooting for Grader Role
Maestro QA Help Center