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User Role-Specific Articles
User Role-Specific Articles
Find articles catered to your role here
By Matt and 1 other
2 authors
16 articles
Agent Help Section
Troubleshooting for Agent Role
Agents: How to Find QA Grades and CSAT Scores on your Homepage
Agent: Logging into MaestroQA
Agents: To-Do's
Agents: Home
Agent: Tickets Tab
Agents: Ticket Reviews
Agent: Viewing Your Scores
Manager + Grader Help Section
Manager/Grader: Logging in & Getting Setup
Manager/Grader: Ticket and Rubric Access
Manager/Grader: Finding Tickets
Manager Help Section
Manager: Reviewing Results
Troubleshooting for Manager Role
Manager Homepage
Grader Help Section
Grader: Understanding Ticket Reviews & QAing Tickets
Troubleshooting for Grader Role