MaestroQA ✨

Mass update what Rubric is used in Agent QA Automations

Bulk Update Automations to use Latest Rubric

Adding Hyperlinks to Rubrics

Matt

Robby Dunigan

Domenic Nucci

Learn about how Rubrics work in MaestroQA

Rubrics

Disabling a Rubric

Rubric Folders

Dive deeper into QA by creating more granular feedback options in rubrics

Per Option Feedback in Rubrics

What is a Rubric?

Rubric Versioning

Specify who has access to specific rubrics

Rubric Access

Rubric/Scorecard Structure

Learning the different type of questions that can be used in a rubric

Rubric Question/Option Types

Create a PDF file of your rubric for saving and printing.

Print & Share Blank/Graded Rubrics

Rubric Basics

Reward your agents for spectacular work using a bonus section

How do Bonus Sections work?

How do Total Point Rubrics work?

How a Weighted Score QA Score is calculated

How do Custom Weighted Sections Rubrics work?

Understanding Rubric Math

MaestroQA Homepage

MaestroQA Blog

MaestroQA Dashboard

Find answers and get help from Intercom Support and Community Experts

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